To verify that you will be able to participate, we suggest that you run the simple diagnostic tests available on the Adobe Connect Meeting website. Please do this as far in advance of the session as possible.
Adobe Connect provides an online Connection Test for troubleshooting connection problems with your Adobe Connect Meeting. This utility tests the four key components for a successful meeting experience:
- Flash Player version
- Network connectivity to the Adobe Connect Server
- Available bandwidth
- Acrobat Connect Meeting Add-in version
You can access this utility inside the meeting room by choosing Help > Troubleshooting. You can also access the test at the following URL: https://admin.acrobat.com/common/help/en/support/meeting_test.htm. (source: http://helpx.adobe.com/adobe-connect/kb/connection-test-connect-meeting.html)
Audio for this event will be broadcast through your computer speakers. Please test the volume of your computer speakers as far in advance of the session as possible.
For additional technical support during the webinar, please visit the Adobe Connect In-Meeting support website, http://www.adobe.com/support/connect/connecthostedsupport.html.